Quick Reference Guide for Businesses

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As our communities continue to deal with COVID-19, we want to provide our employers with some quick reference information.  As always, we are here to assist you however we can.  Feel free to message us at riverseastwdb@gmail.com.

Businesses with questions about how to navigate the new changes to the unemployment insurance system, can visit the following resources:

If businesses have questions about financial resources available for businesses impacted by COVID-19, they can review the US Small Business Administration’s (SBA) online application for an Economic Injury Loan.

  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact.
  • Applicants are encouraged to apply online at https://disasterloan.sba.gov/ela/ or call the SBA at 18006592955.

If businesses want to be made aware of future resources available for small businesses, they can BLNC to register their interest.

  • Business Link North Carolina (BLNC) at 800.228.8443.
  • BLNC staff are available Monday through Friday, 8:30 am – 4:00 pm. There are Spanish-speaking counselors.
  • BLNC may be experiencing a higher-than-normal call volume, and callers may be asked to leave a message.


The CARES Act establishes a new $349 billion Paycheck Protection Program. The Program will provide much-needed relief to millions of small businesses so they can sustain their businesses and keep their workers employed.

The new loan program will help small businesses with their payroll and other business operating expenses. It will provide critical capital to businesses without collateral requirements, personal guarantees, or SBA fees – all with a 100% guarantee from SBA. All loan payments will be deferred for six months. Most importantly, the SBA will forgive the portion of the loan proceeds that are used to cover the first eight weeks of payroll costs, rent, utilities, and mortgage interest.

Under this program:

  • Eligible recipients may qualify for a loan up to $10 million determined by 8 weeks of prior average payroll plus an additional 25% of that amount.
  • Loan payments will be deferred for six months.
  • If you maintain your workforce, SBA will forgive the portion of the loan proceeds that are used to cover the first 8 weeks of payroll and certain other expenses following loan origination.

More program details can be found here:

A list of SBA lenders in North Carolina can be found here:

Additional resources: